The smartest way for growing businesses to support NetSuite so they never miss a beat
Limebox offers a cost-effective alternative to having an in-house NetSuite admin or NetSuite Advanced Customer Support called SuiteMates. So after you go live, you get the personalized NetSuite support you need to keep your business running smoothly. Without breaking the bank.
Hiring In-House NetSuite Admins Isn't Resourceful.
Limebox is the Answer
DID YOU KNOW?
From SuiteScript to customizations, you need your ONE NetSuite Admin to know EVERYTHING about NetSuite... a unicorn.
Limebox is a curated team of NetSuite experts that specializes in every aspect of your ERP.
Employees can't come to work everyday due to illness, vacation, and more. Leaving no one in charge of your NetSuite.
Even if one person from Limebox is out of the office, there's still a whole team to manage your NetSuite.
Employees leave. Turnover costs you 1.5-2x the salary of the person you are replacing. Every time someone leaves.
With Limebox as your NetSuite support team, you don't have any overhead or transition costs.
Even if your NetSuite demands change over time, you're still paying your employee the same salary and benefits for doing less work.
Limebox offers flexible, scalable fees for our Admin services. So you pay for as much, or as little, as you need.
IS YOUR NETSUITE RUNNING AT FULL THROTTLE?
SuiteMates: Your personal NetSuite support team on demand
Most organizations don't have a full-time, internal NetSuite support team. But most need the expertise a team would offer.
- Keep NetSuite up to date and fully optimized
- Save on hiring and overhead costs of in-house NetSuite administrator
- Access to highly-skilled NetSuite-Certified technical experts to install new features as needed
- Improve team adoption and efficiencies
- Keep your team focused on your mission
- Ensure NetSuite is keeping up with the changing needs of your business
- Catch problems early and before they turn into costly fixes
- Minimize NetSuite down-time
PEOPLE WHO CARE ABOUT YOU AND YOUR BUSINESS
"Limebox takes a lot of worry off my plate. They are a responsive resource and I enjoy working with them."
Limebox Client, Retail Business
SUITEMATES KEEPS YOU WINNING
Every optimized system starts with reliable support. Reliable NetSuite support starts with Limebox.
THE SUPPORT YOU NEED WITHOUT THE OVERHEAD
From outsourced, fractional administrative services to on-demand technical support. You get the expertise of a full NetSuite department. And only pay for the services you need.
SuiteMates
NetSuite Admin Support
ON-DEMAND or FRACTIONAL DAY-TO-DAY NETSUITE MANAGEMENT
Instead of having an internal full-time NetSuite admin to support user needs and ensure best practices are being met…
- Free Netsuite system audit
- Real-time support across all US time zones
- Dedicated Limebox NetSuite-Certified project manager
- Access to the experience of highly specialized, multi-disciplinary, NetSuite-Certified technical team members when needed
- Proactively monitor your system to ensure maximum efficiency and minimize down-time
- Immediate, priority assistance for many tasks
- Pay as you go, or a flat, monthly discounted fee based on number of users / transactions and scope of assistance needed
- New release management
- Go-live readiness reviews
- Process optimization consulting
- Monthly NetSuite health check and efficiency reporting
- Flexible to no long-term contracts
- 30-day trial and cancelation period
SERVICES FOR EVERY NETSUITE NEED
Simplified NetSuite support. Spectacular results.
Here are just a few of the NetSuite administrative support tasks SuiteMates offers.
- User Roles
- Secure Passwords
- Mobile Users
- Segregation of Duties
- Security Audit
- Custom Dashboards
- KPIs, Quick Links
- Custom Forms
- Custom Fields
- Tabs & Centers
- User Tasks
- Reminders
- Email Templates
- Advanced PDFs
- Security
- Bundle Installation
- Admin Training
- CSV Import/Export
- Deduplication
- Financial Reports
- Saved Searches
- Review Error Logs
- Suite Analytics
- CASE Management
- Help System
- Issue Ticketing
- Troubleshooting
- User Training
- Item Setup
- Quotes & Orders
- CRM & Campaigns
- Lead to Customer
- Invoicing
- Statements
- Activities & Reports
- Financial Audits
This isn't admin support. It's people who care support.
Keep your team on mission and drive business success with SuiteMates from Limebox.
Never submit another support ticket to a system that doesn't know your name
- Real-time support across every US time zone
- Flexible support plans
- On-site support when needed
- Flexible to no long-term contracts
- Regular updates and progress reports
- Consistent communication
- We always know your name
“
There are no words to describe the genius of this company and everything they have done to change our relationship with NetSuite.
Flann H.
Partner, Scout Design Studio