Stop Chasing Payments. Start Automating Your NetSuite Collections.

Is your team spending valuable time manually sending payment reminders and tracking overdue invoices? Discover how the Limebox Dunning Workflow automates the entire process, so you get paid faster.

Introducing the Limebox Dunning Workflow for NetSuite

Transform your dunning process from tedious manual work to intelligent automation

Automated Invoice Monitoring

A smart saved search continuously monitors your open invoices, identifying those approaching their due date or becoming overdue based on your defined criteria.

Configurable Reminder Cadence

Our standard setup includes a comprehensive series of timed email reminders, but it's fully configurable to your needs with gentle reminders 5 days before due date through final communications at 120 days overdue.

Professional Email Templates

Comes with a set of professionally written, yet customizable, email templates for each stage of the dunning cycle. These templates automatically pull in relevant invoice details and attach the Invoice PDF.

Multi-Contact Capability

Don't just send to one AP contact! Configure the workflow to send reminders to multiple email addresses associated with a customer, increasing the chances of timely payment.

Transform Your NetSuite Collections Process

Accelerate Cash Flow & Reduce DSO

Consistent, automated reminders prompt faster payments. No more overdue invoices slipping through the cracks or impacting your bottom line.

 

Save Significant Administrative Time

Free up your AR team from manual follow-ups to focus on more strategic tasks. What used to take hours now happens automatically in the background.

Improve Collections Consistency

Ensure every overdue invoice receives timely attention according to your defined process. Say goodbye to ad-hoc dunning that leaves money on the table.

 

Enhance Customer Communication

Maintain professional, courteous, and regular contact regarding outstanding payments. Build stronger relationships while getting paid faster.

When Your Finance or AR Team Says...

Manually sending out payment reminders from NetSuite is so time-consuming and inconsistent!

Our automated workflow eliminates manual work entirely. Smart saved searches continuously monitor invoices and trigger professional email reminders at predetermined intervals—no human intervention required.

We're not sure if customers are even seeing our reminders, or if the right people are being contacted.

Configure reminders to go to multiple email addresses per customer, not just one AP contact. Plus, professional email templates with invoice PDFs attached ensure clear, consistent communication.

Our current dunning process is ad-hoc, and overdue invoices are slipping through the cracks, impacting our cash flow.

The configurable cadence ensures every invoice follows the same systematic process—from 5 days before due date through 120 days overdue—so nothing gets missed.

I wish we had a reliable, automated system to send a series of polite-but-firm reminders based on how overdue an invoice is, without us having to remember every single one.

That’s exactly what our workflow provides—a complete series of professionally written templates that automatically escalate based on how overdue each invoice becomes.

We need to send reminders to multiple contacts at a customer, not just the primary billing email, to ensure someone takes action.

Our multi-recipient capability lets you send to multiple email addresses associated with each customer, dramatically increasing your chances of timely payment.

Setting up and managing NetSuite's native dunning module feels overly complicated for what we need.

Our workflow uses familiar NetSuite saved searches and email templates—no complex module setup required. It’s designed to be simple to implement and easy to manage.

Ready to Automate Your Collections Process?

Stop letting manual processes slow down your cash flow. Implement a smart, automated dunning workflow with Limebox.

At Limebox, we help organizations implement and optimize enterprise-ready NetSuite, and custom software solutions, for their entire ecosystem. We deliver bonafide results the first time. With an eye for simplification and a genius for problem solving.

Our Services

Our Power Tools

Resources